rummygold

rummygold App support

Contact
+91 4213924730

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummygold:

Q1: How to log in after installing the rummygold?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to complete the login process, which eliminates the need for a password or email login. This provides a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first, check your internet connection to ensure a strong signal is available. If the signal is stable, click on 'send OTP' and wait for the verification code to arrive. If the OTP doesn't arrive after the allotted time, use the app's support system for assistance through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your phone number has changed, email your updated KYC details to our customer support team to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once updated, you should be able to access the app with ease.

Most Asked Questions Related To Withdraw In The rummygold:

Q1: What is the minimum withdrawal amount in the rummygold?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw money earned from gaming, and not from bonuses. This means you can't withdraw bonus money, only the cash you've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can be a rare occurrence, but it's something to be aware of when using the app.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings in your gaming account, and not withdraw the bonus amount itself. Instead, you can withdraw any money you've earned from playing games with the bonus. This earned money is separate from the bonus and can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.

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